Chicago Customer Success Podcast

Katie Klinzing on Customer Support and Success - November, 2018

Episode Summary

Katie Klinzing joins us to talk about Customer Support and its relationship with Customer Success, why you should listen to others about your strengths, and more on the Chicago Customer Success Podcast!

Episode Notes

Katie Klinzing joins us to talk about Customer Support and its relationship with Customer Success, why you should listen to others about your strengths, and more on the Chicago Customer Success Podcast!

Joe Huber and Jenn Arevalo break down the interview after to recap some of Katie's points, as well.

Stay tuned for Patrick McPartland in November's edition of the podcast as we talk about how seasonality can be used to your benefit as a Success organization.